We have put together some frequently asked questions regarding delivery!
We deliver many products Free of Charge. Products where we charge delivery, that will be worked out in Cart at Checkout Stage, before you make a payment.
We offer Standard Delivery. All turnaround times depending on products is displayed on product pages. Contact us for any urgent deliveries, such as same day, Pre-12pm or Pre-10.30am delivery.
We can change the delivery address on an order right up to the point that a delivery label has been produced.
After this point, we can change the delivery address with the courier direct however this can incur a 24 hour delay on the order.
You just need to contact us by phone, live chat or email and they can get this sorted for you.
Office hours are:
9.30am-6pm Mon - Fri
Sunday - Closed
If you need us to make this change please Chat online or on Whatsapp or email us your order number and updated delivery address to
Whatsapp Chat: 07933 132 812
When your order is dispatched, we will send you an email with a tracking code. On the day of delivery, you’ll get another email with a 1 hour delivery window so you’ll always know when to expect your order. If you order a shorter run length, we may use a Royal Mail service.
Please note, we unfortunately don’t deliver to Jersey, Guernsey or the Republic of Ireland. Sadly, we don’t deliver outside of the UK. If you live within the following areas, delivery may take an additional working day: